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Helping female founders turn business growth into a business that works for them

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Welcome to Virtually By Your Side.

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​Your business is growing. But somehow, so is the overwhelm. 

 

Running a business can be exciting, rewarding and full of opportunities, but it can also feel intense when you're trying to manage every task yourself. From administration and client management to business growth, strategic planning and building a team -  wearing all the hats can leave you feeling stretched thin and unsure where to focus your time.​

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As a UK-based Strategic Virtual Assistant and Business Support Specialist, I help ambitious female founders turn operational chaos into a calm, streamlined business that works for them. I take the busywork off your plate, spot the gaps holding you back, and give you the headspace to lead.

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That's where Virtually By Your Side comes in.

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I've been where you are...

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Before supporting other business owners I built my own company from the ground up and grew it into a national franchise network with a team of almost 400 people.

I know the excitement of growth - and the chaos that can come with it. I know the tough decisions that need to be made in what is a business you are emotionally and financially invested in.

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That's why I now help female founders of growing businesses who have reached the point where success is starting to feel overwhelming. You've got more clients, more demand for your services, perhaps you are considering expanding - but somehow, you're more bogged down than ever. The way you've been running the business simply isn't working anymore.

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I help you create the clarity, structure and support you need to move beyond that tipping point - so you can stop feeling like everything depends on you and start leading the business you're building.​

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As a trained mindset coach, I also help entrepreneurs overcome self-doubt, build confidence and develop the mindset needed to achieve sustainable business growth and success.

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My goal is simple: to help your business work smarter, for you to feel more in control and to create a business that supports the life you want to live. In essence I help female business owners create the time and headspace to focus on growth by bringing structure, organisation and calm to the day-to-day running of their business.

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If your business has reached the point where you know you need more support, breathing space, insight and a strategic pair of hands to help you move forward, I'd love to be Virtually By Your Side.

About me

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I've been where you are...

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I'm Lisa, founder of Virtually By Your Side, and a Business Operations & Growth Partner for female

founders of growing businesses. I've experienced what it's like to build a business from the ground

up, watch demand grow, build a team and reach the point where the way you've always done

things simply isn't enough anymore.

 

I know that growth isn't always as glamorous as it sounds. More clients, more opportunities and a

growing team can bring more complexity, more decisions and, eventually, more pressure on the

person at the centre of it all.

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I've been there myself.

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From the Royal Ballet to building a national business

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My career journey has been anything but conventional.

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I began my professional life as a dancer with the Royal Ballet. When an injury brought my performing career to an unexpected end, I moved into teaching ballet before taking my first steps into the corporate world.

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I quickly discovered a natural talent for sales, customer service and relationship building, but I missed the creativity, challenge and sense of purpose I'd experienced through dance.

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So, in 2007, I took a leap and started my own business.

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What began as a small home dog-boarding business became Wagging Tails - an award-winning national franchise network with branches across the UK and a team of almost 400 people.

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And as the business grew, so did the complexity.

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I learnt what it really takes to grow

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Over 17 years, I wore just about every hat imaginable.

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From franchising, marketing and business development to customer service, team management, operations and strategic planning, I gained first-hand experience of what it takes to build and scale a successful business.

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I learnt that growth isn't simply about getting more customers.

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It's about building the systems, processes and people around you to support that growth.

It's about knowing when the way you've always done things needs to change.

It's about learning to delegate, building a team you can trust, creating structure, improving processes and making strategic decisions - while resisting the temptation to keep doing everything yourself.

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And, perhaps most importantly, it's about recognising when you've reached the point where you can't be the person everything depends on anymore.

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That's the tipping point I understand so well.

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Why Virtually By Your Side?

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As my own business grew, I found myself increasingly drawn to supporting other entrepreneurs.

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I loved helping business owners step back from the day-to-day chaos, see the bigger picture, work out what needed to change and turn their ideas into practical action.

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That passion eventually led me to train as an accredited mindset coach, giving me another way to help founders navigate the self-doubt, overwhelm and challenges that can come with growing a business.

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But what I really love is being the person beside a founder when their business has reached that next stage - when they know they have something special, but the way they're running it is starting to feel unsustainable.

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That's where Virtually By Your Side comes in.

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Today, I work with female founders whose businesses are growing faster than their current systems, processes and capacity can comfortably support.

I help bring clarity to what's not working, strengthen operations, support teams and turn growth opportunities into practical action.

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I'm not here to tell you how to run your business from the sidelines. I've built and grown my own business, managed a large team and experienced the challenges that come with growth first-hand.

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I bring that experience, together with a practical, strategic and deeply personal approach, to help you move through your next stage of growth with greater clarity, confidence and control.

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My approach

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I intentionally work with a small number of clients so I can become genuinely immersed in their business and understand not just what they need help with, but where they're trying to go.

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I'm not interested in adding more complexity to your business. I'm here to bring clarity, structure and calm.

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Sometimes that means stepping back and looking at the bigger picture.

Sometimes it means helping you work out what needs to change.

Sometimes it means getting your team working more effectively or putting better systems and processes in place.

And sometimes it means rolling up my sleeves and helping you make it happen.

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My goal is simple: to help you build a business that works smarter, not harder — one that can grow without everything continuing to depend on you.

 

Because sometimes, the biggest difference you can make in your business is simply having the right person by your side.​

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How we can work together

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A flexible approach that brings structure, organisation, and calm to your business foundations.

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Growing a business isn’t just about doing more. It’s about making sure the right foundations are in place so you can grow without creating more complexity, pressure, or dependency on you.

Whether you need a trusted pair of hands to take over the daily firefighting, a deep-dive operational health check, or high-level support to scale your team, we can work together in three distinct ways:

My promise is simple: I will care about the success of your business as much as you do.

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1 — Strategic Business Support
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Best for: Founders who have baseline systems but are completely overwhelmed by day-to-day tasks and need a trusted, proactive partner to take ownership of the busywork.

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The Focus: High-level administration, customer support, and seamless day-to-day operational coordination.

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What’s Included:

  • Inbox and calendar management.

  • Client onboarding, invoicing, and CRM administration.

  • Day-to-day client communication and professional stakeholder support.

  • Continuous "gap spotting" and proactive tweaks to your daily workflows.

  • Can be personalised to include PR & Marketing support

 

The Outcomes:

  • Immediate Relief: The mental clutter disappears as you hand over the daily firefighting to an expert who takes complete ownership.

  • Gifted Headspace: You regain hours in your week to step back, look at your business objectively and focus entirely on growth.

  • Protected Client Experience: Your clients enjoy prompt, highly professional and seamless communication, protecting your brand reputation.

  • Operational Calm: Your day-to-day running becomes streamlined and organized, meaning you never feel like you're dropping the ball.

 

Investment: Packages from £300 / month.

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2 — The SCALE Business Audit
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Best for: Business owners who want to get under the bonnet of their business, identify what is holding them back, and get a clear view of what to prioritise next.

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The Focus: A comprehensive, one-off assessment of your current business operations using the SCALE framework to identify your biggest opportunities and operational gaps.

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What’s Included:

  • Pre-audit questionnaire to capture your current setup.

  • Founder strategy session to dive deep into your goals and challenges.

  • Comprehensive review of your business operations across the 5 pillars: Strategy, Customers & Commercials, Accountability, Logistics & Operations, and Enablement.

  • A practical 90-day roadmap tailored to your business.

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The Outcomes:

  • Clarity on the Tipping Point: You will understand where your business has outgrown the way you are currently working.

  • Elimination of Firefighting: You transition from reacting to daily chaos to having a clear, structured view of your operational health.

  • Strategic Focus: You know exactly what needs to happen next, allowing you to stop feeling like everything depends on you.

  • A Growth-Ready Structure: You walk away with the practical roadmap needed to align the way you work with the way your business is growing.

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Investment: £995 (One-off investment).

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CLIENT SUCCESS STORIES

Louise Digby, Louise Digby Nutrition Ltd

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"Lisa has worked with me in a client support and administrative capacity, and throughout that time she has been an absolute pleasure to work with. She is trustworthy, reliable, loyal and dedicated, and I have always felt completely confident leaving her to manage important responsibilities independently.

Her role required her to follow detailed systems, manage client communication, keep track of multiple moving parts and handle sensitive situations with care and professionalism. Lisa was consistently able to follow complex processes accurately, while also using her initiative where appropriate. She has a very steady, thoughtful approach and can be trusted to make sensible decisions without needing constant oversight.

One of Lisa’s particular strengths is her ability to deal with clients. She is warm, patient and empathetic, but also professional and composed, which makes her especially good at handling tricky or delicate client situations. She has a natural ability to make people feel heard while still keeping communication clear and appropriate.

Lisa is also incredibly dependable. She cares about doing a good job, takes pride in her work and has always shown genuine commitment to both the business and the clients we support. She is someone I have been able to trust fully in an autonomous role.

I would have no hesitation in recommending Lisa. She would be a real asset to any team, particularly in a role that requires trust, discretion, organisation, client care and the ability to work independently."

Lara Seago, BANT Nutritionst

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"Lisa has supported me for the past 6 years and I can’t recommend her highly enough.  She is professional at all times, efficient, reliable, and an excellent communicator with clients.  Lisa is also an absolute joy to work with.  You will not regret taking advantage of her services."

Nat, Self-Love Coach

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"I had some limiting beliefs around promotions of events and it was holding me back from attracting more clients to the workshops I was holding. Lisa has assisted me to not only break through those limiting beliefs and take inspired action by focussing on what I do want to call in, but her incedible attitude, belief and positivity has kept me on track to achieving my inspired goals and helped me to not only call in more beautiful women attending my workshops, up level my mindset, but attract more financial abundance. I have gained a greater sense of confidence running my business and valuing my services. Lisa has kept me accountable and has stretched me in such a positive way - something only a coach can do. I have felt supported and I'm really grateful that I chose her to be my coach at this point in my business"

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